Privacy & Security

Bt365 Privacy Policy — Your Data is Safe With Us

This Privacy Policy explains in detail how your personal information is collected, used, and protected on bt365. We believe transparency is the foundation of trust.

Last Updated: January 2026

Your Information Is Secure: bt365 uses international-standard encryption to keep all your personal data secure. We never sell your information to third parties.

Introduction & Scope

Bt365 (referred to as "we", "us", or "the platform") is one of Bangladesh's most trusted online Sports Betting platforms. This Privacy Policy explains in detail how we collect, use, store, and protect the information you provide while using our website bt365.ws.

This Privacy Policy applies to all bt365 services, mobile applications, and web platforms. By using our platform, you are considered to have agreed to the terms of this Privacy Policy. Please read it carefully before registering.

Please Note: This Privacy Policy is an integral part of our Terms & Conditions. Opening an account with bt365 constitutes your acceptance of this policy.

What Data We Collect

Bt365 collects various types of information to operate its services smoothly and deliver the best experience to you. Below is a detailed breakdown of what we collect.

Data Type Description How We Collect Your Data
Identification Information Name, date of birth, national ID number Registration form, KYC verification
Contact Information Email address, mobile number, postal address Registration Form
Financial Information Payment methods, transaction history Deposit/Withdrawal Process
Device Information IP address, browser, operating system Automatically logged
Betting Activity Betting history and win/loss records Duration of Platform Use
Communication Records Support chat, email correspondence Customer Service Interactions

Sensitive Information: bt365 will never ask for your bank card PIN, OTP, or online banking password. If anyone requests this information, treat it as fraud and report it to our support team immediately.

How Collected Data Is Used

Bt365 uses your information only for specific, well-defined purposes. We never use your data for unrelated activities without your consent.

  • To complete account creation and verification.
  • To process deposits, withdrawals, and other financial transactions.
  • To enhance your betting experience and deliver personalized offers.
  • To provide customer support and resolve complaints.
  • To prevent fraud, money laundering, and illegal activity.
  • To meet legal obligations imposed by regulatory authorities.
  • To improve platform performance and resolve technical issues.
  • To inform you about relevant promotional offers and bonuses (with your consent).
  • To ensure responsible gaming and identify problematic behavior.

Bt365 never sells your data to advertisers or third-party marketing companies. Our core purpose for using your data is to provide you with a safer and better experience.

Data Sharing & Disclosure Policy

Bt365 handles your personal information with strict confidentiality. We never share your data with third parties without authorization. However, data sharing may occur in the specific circumstances outlined below.

  • Legal Obligations: We are required to disclose information to law enforcement agencies when mandated by a court order or government directive.
  • Payment Processor: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
  • KYC Partner: Your information may be shared with licensed KYC service providers for identity verification purposes.
  • Fraud Prevention: Limited data may be shared with specialized security agencies for fraud detection purposes.
  • Business Transfers: In the event of a company merger or acquisition, you will be notified in advance.

Guarantee: bt365 never sells or shares your data with advertising networks, data brokers, or unrelated third parties.

Cookies & Tracking Technologies

Bt365 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small data files stored in your browser that help us remember your preferences.

  • Essential Cookies: Required for login sessions, security verification, and core platform functionality.
  • Functional Cookies: Used to remember your language, theme, and personal preferences.
  • Analytical Cookies: Collects anonymized data to better understand how the platform is used.
  • Security Cookies: Helps detect suspicious logins and fraudulent activity.

You can disable cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some platform features.

Data Retention Period

Bt365 retains your data only for as long as necessary to fulfil the purpose for which it was collected. Once no longer needed, data is securely deleted or anonymized.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial Transaction Records Minimum 7 years as required by law
Betting History For the duration of active account + 3 years
Customer service records 2 years after last contact
Device & Log Information 90 days
Marketing Preferences Until consent is withdrawn

Data Security Measures

Bt365 uses industry-leading security technology to protect your data. Our security infrastructure is continuously monitored and updated.

  • 256-bit SSL/TLS encryption is applied to all data transmissions.
  • All sensitive data stored on our servers is kept in encrypted form.
  • Two-factor authentication (2FA) is available for all users.
  • Regular security audits and penetration testing are conducted.
  • Suspicious logins or unauthorized account access are detected instantly.
  • Employee access to data is restricted to a strict need-to-know basis.

That said, no digital system is 100% secure. If you believe your account has been compromised, contact us immediately at support@bt365.ws.

Your Rights

Bt365 believes every user should have full control over their own data. We uphold the following rights.

Your Control

Your Rights Over Your Data

You have these important rights regarding your personal information on bt365.

1
Right to Access

You can request to know what information bt365 holds about you at any time. We will respond within 30 days.

2
Right to Rectification

If any of your information is incorrect, you can request a correction. Keeping your data accurate is our responsibility.

3
Right to Erasure

Unless required by law, your data will be deleted within a set period after your account is closed.

4
Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time.

5
Right to Data Portability

You can request an export of your account data in a standard, portable format.

6
Right to Restrict Processing

In certain circumstances, you can ask bt365 to restrict the processing of your data.

To exercise these rights, support@bt365.wsto send us an email.

Third-Party Services & Links

The bt365 platform may integrate certain third-party services, such as payment gateways or identity verification providers. These providers operate under their own privacy policies.

  • Payment providers such as bKash, Nagad, and Rocket operate under their own privacy policies.
  • Only the information necessary to complete transactions is shared with third-party service providers.
  • Bt365 is not responsible for third-party data processing.
  • All third-party partners have signed bt365's data protection agreements.

When you access third-party websites, you fall under their own privacy policies. bt365 is not responsible for how those sites collect or use your information.

Policy Changes & Updates

Bt365 may update this Privacy Policy from time to time due to legal changes, new services, or business reasons.

  • If significant changes are made to this policy, advance notice will be sent to your registered email address.
  • The date of any change will be noted at the top of the page as "Last Updated".
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you object to any changes, you will have the option to close your account.

Note: Review this Privacy Policy regularly to stay up to date on how bt365 uses your information.

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. bt365's data protection team is always ready to assist.

  • Email: support@bt365.ws
  • Subject: Write "Privacy Policy Request" in the subject line.
  • Response Time: Requests are typically responded to within 3 to 5 business days.
  • Help Center: bt365 Help Center Visit.

All privacy-related requests are handled with the highest priority. Protecting your data is our primary responsibility.

Why Trust bt365

Our Core Privacy Principles

Bt365 doesn't just follow the rules — we genuinely invest in earning your trust.

Maximum Encryption

All your data is protected with 256-bit SSL encryption. We use bank-grade security standards.

No Data Selling

Bt365 never sells your personal information to third parties. Your data is used solely to serve you.

Regular Security Audits

An independent team of experts regularly audits our systems to ensure there are no vulnerabilities.

KYC Verification

Our strict identity verification process ensures that only legitimate users can access the platform.

Instant Alerts

You will be immediately notified by email and SMS if any suspicious activity is detected on your account.

Transparent Communication

We notify you in advance of any changes to this policy. No surprises, no fine print.

Join bt365

Start Betting on a Safe & Trusted Platform

Enjoy the best Sports Betting experience with your data fully protected. Millions of users in Bangladesh already trust bt365.

By registering, you agree to our Terms & Conditions and Privacy Policy you agree.

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